Knowledgebase: Collecting winnings
How do I get paid when I win?
Posted by Support Steve on 31 August 2007 04:18 PM

To request payment please email support and we will make arrangements to transfer your winnings to you.

Please note, transfer fees are for the customers account and in some cases can be as much as 40EUR. So for smaller wins, wire transfers may not be ideal and not an issue for big wins.


1. In some cases we are able to credit funds back to the card you used to make your purchase. Unfortunately this does not work for all cards and is limited to the amount you have already spent on it with us.
2. We also use and which is the most affordable for you and for us. 

NOTE: All wins are credited to your ONLINE ACCOUNT and will automatically be applied to future purchases should you make any. The minimum payment we will put through our payment gateway is 10EUR and our system will deduct the maximum amount it can from your balance while maintaining the minimum card payment level through our gateway.


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